Effective Date: 01.04.2023

Hyderabad Integrated MSW Limited ("HIMSW," "we," "our," or "us") offers various payment methods for our products and services, including but not limited to Courses and training programs. Payment can be made using:

• VISA
• MasterCard
• PayPal
• Razor Pay
• UPI (Unified Payments Interface)
• Internet Banking

Please contact us for information on other available payment modes.

All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

Once the payment process is successfully completed, an official receipt of purchase is provided by the payment gateway on behalf of Hyderabad Integrated MSW Ltd through email, which can be used as a reference for any future requirements.

We understand that circumstances may arise where you need to request a refund. Our refund policy is as follows:

• If a payment failure occurs, please email us at [info@himsw.in] (mailto:info@himsw.in).
• In case a payment is deducted from your bank account, we will refund the amount within 10 business working days.

Our dedicated Customer Service Department is available to assist you with account-related and payment-related questions. You can reach our Customer Service team through the following channels:

• Email: [info@himsw.in] (mailto:info@himsw.in)
• Telephone: 040-24446000

We will make reasonable efforts to respond to all customer support queries within a reasonable time frame. However, please note that response times may vary.

If you have any questions or concerns regarding our Payments and Refunds Policy, please contact us at [info@himsw.in] (mailto:info@himsw.in).